Return & Exchange Policy

We want you to love your purchase. If something isn’t right, we’re here to help with a smooth return and exchange process.

Eligibility for Return/Exchange

Items can be returned or exchanged if:

• The product is damaged or defective
• You received the wrong item
• The size or design does not match your order

Conditions

• Items must be unused, unworn, and in original packaging
• Tags must be intact
• Return request must be made within the specified return period (e.g., 3–7 days after delivery)

Non-Returnable Items

Certain items such as sale products, customized orders, or discounted items may not be eligible for return or exchange.

Exchange Process

Once your request is approved, we will arrange an exchange for the same item (subject to availability) or a replacement of equal value.

Refund Policy

Refunds (if applicable) will be processed after inspection and approval. Refunds may be issued via the original payment method or store credit.

Shipping Costs

• If the mistake is from our side, we will cover return shipping.
• If it’s a customer preference return, shipping charges may apply.

How to Request a Return

Contact our support team with your order details and issue description to start the return or exchange process.

Contact Us

For any questions, feel free to reach out to our customer support team—we’re always happy to help.